NEW PHONE SYSTEM:
NEW PHONE SYSTEM:
We are making efforts to improve phone access to the practice and on 17th July 2025 we installed a new phone system. The surgery now has a call back feature which you can use.
If you are in queue position 5 or higher you will be given the option to select a call back by pressing 1.
To register the call back you must select option 1 then WAIT for the call to end/be hung up on. If you do not do this action your call back request will not be registered, and we will not know you have asked for one.
By requesting a call back, you will keep your place in the call queue, and this helps lessen wait times on the phone lines.
All our inbound and outbound calls are recorded