NEW PHONE SYSTEM:

NEW PHONE SYSTEM:

We are making efforts to improve phone access to the practice and on 17th July 2025 we installed a new phone system. The surgery now has a call back feature which you can use.

If you are in queue position 5 or higher you will be given  the option to select a call back by pressing 1.

To register the call back you must select option 1 then WAIT for the call to end/be hung up on. If you do not do this action your call back request will not be registered, and we will not know you have asked for one.

By requesting a call back, you will keep your place in the call queue, and this helps lessen wait times on the phone lines.

All our inbound and outbound calls are recorded

Page last reviewed: 23 July 2025