NEW PHONE SYSTEM:

We are making efforts to improve phone access to the practice and on 17th July 2025 we installed a new phone system. The surgery now has a call back feature which you can use.

If you are in queue position 5 or higher you will be given  the option to select a call back by pressing 1.

To register the call back you must select option 1 then WAIT for the call to end/be hung up on. If you do not do this action your call back request will not be registered, and we will not know you have asked for one.

By requesting a call back, you will keep your place in the call queue, and this helps lessen wait times on the phone lines.

All our inbound and outbound calls are recorded