We are a GP Led Health Centre, providing GP services from 08:00 am to 18:30 pm, Monday to Friday, and on Saturdays from 08:00 am to 12:00 pm.

Our facility is all on one level and fully accessible for individuals with disabilities, featuring a spacious car park that includes designated disabled parking.

 We have wheelchair ramps and handrails installed throughout our clinical corridor.

We have electronic doors to assist the less able in accessing our waiting room.

Spring House Medical Centre is operated by Ephedra Healthcare, an organization established by the eight GP practices in the Welwyn & Hatfield region, in collaboration with NHS Hertfordshire

​"Spring House is dedicated to provide an exceptional standard of care. We pride ourselves on treating everyone fairly and equally. All of our staff constantly strive to offer a warm, friendly, and professional service" - Our ethos

On Monday 2^nd June, Spring House Surgery switched to a “TOTAL DIGITAL TRIAGE SERVICE” where all requests for appointments, medical certificate plus admin enquiries are to be submitted online. 

For prescription requests please email the practice on: springh.scripts@nhs.net 

This system has been implemented successfully across the country with excellent feedback regarding accessibility, patient choice and continuity. This change will allow the practice to prioritise patients based on their clinical need and will ensure faster care, improved continuity. 

Find out more

The NHS App provides an easy and safe method to access various NHS services on your smartphone or tablet.  Use the NHS App to:

You and your general practice has been developed to help patients understand what to expect from their general practice and how they can get the best from their GP team.

For more information, click the images below

Giving feedback

Our aim is to deliver you the best service, your feedback is important to us. We want to use your feedback to focus on things that matter most to our patients.  To provide feedback, please complete the following form: Feedback form

Making a complaint

We make every effort to provide our best service but now and then things go wrong, most problems can be fixed promptly. Where you are not able to resolve your complaint and want to make a formal complaint you can complete the following form: Complaints form

Our Practice Manager will deal with your concerns appropriately.